Knowledge management and intellectual capital are terms frequently being used today's world. In this age of information organizations see their people as their key assets. The knowledge, skills and competencies of these people add to the growth of the organization. The challenge is how to tap this knowledge and make it available to all who will benefit it. A challenge that cuts across corporate libraries and information centers.
Knowledge is broadly discussed as being of two types (Davenport 1998). One is explicit knowledge, such as customer information, market information and so forth. This type of knowledge can be easily handled by technology. The other is tacit knowledge, knowledge that is in peoples' heads. There is a general recognition that we cannot actually manage tacit knowledge, because tacit knowledge cannot be documented. It can be transferred, but only through relationship.
Knowledge Management ('KM') comprises a range of practices used by organisations to identify, create, represent, and distribute knowledge for reuse, awareness and learning.
Keep visiting this blog to read more on Knowledge Management from some more experts in this area.
Good Luck,
Sujatha Das
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