Tuesday, July 31, 2007

Knowledge capture stages

There are three stages at which knowledge collation or knowledge access is done and these are either before, during or after knowledge - related activities are completed.

  1. When a new project or assigned is commenced, the information resources are searched for to gain the best practices or lessons learned for similar projects / assignments that were undertaken, to seek advice or understand problems, challenges, risks and issues faced; learn about the reviews and workarounds et al. Knowledge management practitioners offer systems, repositories, and corporate processes to encourage and formalize these activities.
  2. During the progress of the project or assignment, knowledge is captured and recorded in the form of reviews, lessons learned, experiences, reusable assets, artifacts used in research et al.
  3. Post implementation or completion, all insights and learnings are recorded for future use.

Organizations implement various ways of knowledge capture and creation of assets to enable reuse of information, quick reference for all and as a learning and increase in competencies.

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