Criticality of Training Employees for Success of KM Implementation

Employees are the key or prime assets of the organization. For an effective KM Implementation, it is essential for imparting awareness learning programmes and other learning programmes related to KM and tools et al to all the employees in the organization.

The knowledge of the employees and their contribution effectively goes a long run in achieving the organizational objectives. The degree at which, the information is shared throughout the organization makes an impact on a successful implementation of KM. Employee knowledge is a critical resource. The organizational if designed in a manner of "know more, do more and contribute more" will add value to its capability and growth. Successful performance management is not only depended upon the organized way of work and the competency of the employees, but also on how the tacit knowledge can be converted into continual process improvement and innovation leading to more opportunities and growth.

Sharing knowledge creates knowledge. Problems are solved effectively within organizations when knowledge and expertise are leveraged to maximum. Re-use of artifacts, methodologies, standards, best practices etc lead to more efficiency and quick turn over with deliverables of high quality. Organizations encouraging employees to deliberate and analysis on experiences and proven methodologies sometimes, bring forth others to question the rationale and applied knowledge in varied circumstances leading to new thoughts, breakthrough innovations and more creativity.

All this can happen if there is a high commitment and support from the leaders in educating their employees on knowledge management and its benefits.